Customers for life :
Sewell, Carl
Customers for life : how to turn that onetime buyer into a lifetime customer / Carl Sewell and Paul B. Brown - 1st edition - New York : Crown Business, 2002, c1990 - ix, 210 pages ; 21 cm.
"tThe book of the year." -- cubierta
9780385504454
Servicios al cliente
Automoviles-- Industria y comercio--Servicios al cliente--Estados Unidos
Automoviles --Agentes de ventas--Estados Unidos
HF 5415.5 / S49 2002
Customers for life : how to turn that onetime buyer into a lifetime customer / Carl Sewell and Paul B. Brown - 1st edition - New York : Crown Business, 2002, c1990 - ix, 210 pages ; 21 cm.
"tThe book of the year." -- cubierta
9780385504454
Servicios al cliente
Automoviles-- Industria y comercio--Servicios al cliente--Estados Unidos
Automoviles --Agentes de ventas--Estados Unidos
HF 5415.5 / S49 2002