000 | nam a22 7a 4500 | ||
---|---|---|---|
999 |
_c27829 _d27829 |
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003 | MX-MxUIA | ||
005 | 20170526120059.0 | ||
008 | 170525t20021990nyu||||| |||| 00| 0 spa d | ||
020 | _a9780385504454 | ||
040 |
_bspa _cMX-MxUIA _dUIATIJ |
||
041 | 0 | _aeng | |
050 | 0 | 0 |
_aHF 5415.5 _bS49 2002 |
100 | 1 |
_aSewell, Carl _eautor |
|
245 |
_aCustomers for life : _bhow to turn that onetime buyer into a lifetime customer / _cCarl Sewell and Paul B. Brown |
||
250 | _a1st edition | ||
260 |
_aNew York : _bCrown Business, _c2002, c1990 |
||
300 |
_aix, 210 pages ; _c21 cm. |
||
500 | _a"tThe book of the year." -- cubierta | ||
650 | 0 | _aServicios al cliente | |
650 | 0 |
_aAutomoviles _x Industria y comercio _xServicios al cliente _zEstados Unidos |
|
650 | 0 |
_aAutomoviles _xAgentes de ventas _zEstados Unidos |
|
700 | 1 |
_aBrown, Paul B., _e autor |
|
942 |
_2lcc _cLIBRO |